Jane et Jack´s Store
Email:
contact@janeetjack.com, janeetjackstore@gmail.com.
Address: No. 58, Nan Huanxiang Road, Shenyang, Liaoning, China, 110021
Frequently Asked Questions
Please read our FAQ before sending us a message.
FREE SHIPPING on orders $50 and above.
Consolidate the purchase of all required products, only pay the basic shipping fee once.
The basic shipping rates for different countries are as follows:
Country | Shipping rate(USD) |
Australia | 5.13 |
Austria | 5.62 |
Belgium | 5.07 |
Brazil | 6.94 |
Canada | 5.5 |
Denmark | 5.23 |
Finland | 5.04 |
France | 5.36 |
Germany | 4.26 |
Greece | 6.93 |
Hong Kong | 3.35 |
Hungary | 5.49 |
Indonesia | 3.39 |
Ireland | 5.04 |
Israel | 7.28 |
Italy | 5.5 |
Japan | 3.5 |
Kazakhstan | 7.25 |
Korea | 4.39 |
Luxembourg | 4.6 |
Malaysia | 3.64 |
Mexico | 6.5 |
New Zealand | 8.24 |
Norway | 7.73 |
Poland | 3.18 |
Portugal | 5.5 |
Russia | 3.68 |
Saudi Arabia | 7.17 |
Singapore | 3.5 |
South Korea | 4.39 |
Spain | 4.43 |
Sweden | 5.03 |
Switzerland | 5.57 |
Thailand | 2.87 |
The Netherlands | 4.78 |
Turkey | 4.87 |
Ukraine | 2.96 |
United Kingdom | 4 |
United States | 4.5 |
Vietnam | 7.51 |
We only accept PayPal as the payment method for now.
Normally the transit time is about 10-15 business days, and we provide detailed tracking information for timely control of cargo transportation information.
But large holidays (such as Christmas and Chinese New Year) and unexpected situations (like COVID-19) will cause delivery delays
We take reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Please go to our Privacy Policy page for more information
- After receiving your order, an email with detailed order information will be sent to you immediately.
- We will prepare the goods within 1-3 working days and send them out.
- Meanwhile, a tracking number of the order will be sent to you by mail. The tracking information will continue until you receive the goods.
- For more detailed shipping and return policies, please visit our Shipping & Return Policy page.
A detailed invoice will be sent to you with the goods
Send us an email